Account deletion

Delete your FOLLO account

You can request deletion of your FOLLO account in the app or by contacting support.

In-app deletion

In the FOLLO app, go to Profile → Settings → Delete Account when available. If you cannot access the app or do not see the deletion option, email support@folloapp.io from the email address connected to your account.

Support fallback

When emailing support, include a clear request to delete your account so we can route the request appropriately.

What deletion means

Account deletion generally means your account access will be removed and account information, profile information, and user content may be deleted or de-identified, depending on the feature and our legal, security, billing, fraud prevention, and operational needs.

Information we may retain

We may retain limited information when needed to comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent fraud or abuse, complete billing records, or satisfy other permitted business purposes.

Timing

We will process requests as required by applicable law.